- DIGITAL CM: Product software and documents (html)
- MOTOROLA ONLINE: Browse product catalog, check order, repair status and warranty (html)
- CONSUMER SUPPORT: User guides and software updates (html)
You can count on BKS to provide you with the expertise and innovative solutions you need to keep pace with today’s challenging, rapidly changing business environment.
Extended Service Maintenance Agreements (ESMAs) are available for most Motorola (including General Instrument and Jerrold) products that are out of their warranty period.
Technical Web Support & Motorola Online
Technical web support system offers real-time access to Motorola's online support system. Through this system, you can open cases to be worked by the TRC, check status on all open issues, add notes to all open cases, search Motorola's solutions database, obtain technical documentation such as manuals and tech tips, and have access to Motorola's on-line training modules, all through a standard Internet browser, 24 hours a day, 7 days a week.
Only cases that are low priority or require simple solutions should be logged through this site. Emergencies should still be relayed directly by calling 1-888-944-HELP.
North America, Latin-America Users
• Register for Motorola Online
• Log on to Motorola Online
EMEA, Asia-Pacific Users
• Register for WebSupport Account
• Log on to WebSupport