Home networks are growing increasingly complicated. In my own household we have set-tops, several PCs/netbooks, and an Internet-connected stereo system. Generally our network runs pretty smoothly, but the occasional hiccup leads to a reboot of the router, modem, one of the many CE devices, or some combination of all of the above. Not too mention that Wi-Fi encryption tends to make it difficult for one or more devices to connect – hardly an incentive to keep wireless security up and running.
Motorola today introduced the Motorola NBBS DOCSIS (SNMP) Remote Device Management Module. In brief, it offers a way for cable operators to help manage home Internet connections remotely. Instead of calling the cable guy for a home visit, the NBBS solution will make it possible for consumers to solve many network issues with a phone call. It also enables remote service provisioning and supports standards not even fully deployed yet like WIMAX.
I’ve talked about NBBS and remote management for the telco industry several times before, but this is the first time NBBS has been available for the cable industry. (It will be on display in the Motorola booth at The Cable Show.) In addition to the IT support benefits for consumers, remote management has the potential to reduce costs significantly for cable operators – a good thing during a difficult economy.
From the press release:
NBBS works with any protocol and any domain, and supports all common device management interfaces, including SNMP, OMA-DM, TR-069, CLI, and HTTP-based web interfaces… Its broad support for multiple interfaces also allows NBBS to manage the widest variety of third-party devices and perform the following functions:
- Individual or en masse updates to device software and configurations
- Advanced services configuration and management
- Real-time CPE monitoring and troubleshooting
- Provisioning, monitoring, and analysis
- Proactive detection of video faults and of slow IGMP response
- Fault and event correlation for single or multiple set-top devices
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